Privacy Policy

Introduction

Welcome to https://globe.pobb.net (hereafter referred to as “Globe,” “we,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable privacy laws. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Globe, including but not limited to:

Accessing and using our websites and mobile applications.
Engaging with our services and participating as an authorized user.
Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not apply to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, and you should review them before providing any personal information.

Processing Activities

Your interactions with Globe may involve several data processing activities, including:

Account Creation: When you sign up for an account, we collect your name, contact details, and other required account information.
Payment Transactions: We process payment information when you make purchases or subscribe to our services. This includes cardholder data and billing address.
Financial Information: In some cases, we may require financial details for billing, fraud prevention, or analytics purposes.
Purchase History: We keep records of your purchasing activities, including products bought, quantities, and transaction dates.
Mobile Device Identifiers: We may collect unique identifiers from your mobile device to enhance our services and provide personalized experiences.
Location Data: With your consent, we can access your location information for targeted content or services.
Feedback and Reviews: When you share feedback or write reviews, we store this information to improve our products and services.
Social Media Integration: If you connect your social media accounts, we may collect data from these platforms (e.g., profile pictures, public posts).
Product Interaction: We track your interactions with our products, such as views, clicks, and purchases, to personalize content and recommendations.

Personal Data Collection

The types of personal data we collect are diverse and essential for providing and improving our services:

Account Information: This includes your name, user ID, email address, and password (hashed and salted).
Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses.
Financial Records: Banking information, transaction history, and financial status (for billing and anti-fraud measures).
Purchase Data: Product details, purchase frequency, and order history.
Device Identifiers: Unique device IDs, IP addresses, browser types, and operating system versions.
Location Data: GPS coordinates, city, region, and country when you opt-in to location services.
Feedback and Reviews Content: Written text, ratings, and any additional information provided.
Social Media Information: User profiles, public posts, and sharing permissions (if linked).
Product Interaction Data: Clickstreams, search queries, and product preferences.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

Strictly Necessary Cookies: These are essential for navigating our website and using its features. They enable basic functions like login and account management.
Preference Cookies: We use these to remember your preferences, such as language settings or display options.
Analytics Cookies: They collect data about your activities on our site, helping us understand user behavior and improve performance.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the purposes for which the data was collected:

Account Information: Retained until your account is inactive or closed (for legal reasons).
Payment Transactions: Financial data is kept for billing, fraud prevention, and tax obligations.
Purchase History: Stored for order fulfillment, customer support, and analytics (up to 5 years).
Location Data: Retention period depends on user consent and legal requirements.
Feedback and Reviews: Permanent retention unless explicitly deleted by the user.
Social Media Integration: Data is managed in accordance with your social media platform’s privacy settings.
Product Interaction Data: Used for a limited time to provide personalized content and may be anonymized for analytics.

Your Rights (Depending on Jurisdiction)

The laws governing data protection vary by region, and we respect your rights as an individual:

Access and Rectification: You have the right to access and correct any personal information we hold about you.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Restriction: You may limit or restrict our processing of your data in specific situations.
Portability: Your data is portable, and you can receive a copy of it in a structured format.
Objection: You have the right to object to certain data processing activities, such as profiling or direct marketing.
Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their rights.

To exercise these rights or file complaints/appeals, please contact our Data Protection Officer via the provided contact details.

Changes to Privacy Policy

Globe reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us:

Email: [email protected]
Address: Globe Privacy Team, [Street Address], [City, State, Zip Code]

We appreciate your trust in Globe, and we are dedicated to maintaining the security and confidentiality of your personal data.